Play Responsibly
Simple rules and tools that keep betting fun and under your control.
Gambling is entertainment
Betting and casino games are a paid form of entertainment, not a way to earn money. Every bet can be lost. Decide in advance how much you are ready to spend on fun this week and treat that amount as the price of the entertainment.
Only adults aged 18 and over may gamble. Never share your account with anyone under 18.
Set your limits before you play
- Set a weekly or monthly deposit limit that fits your budget.
- Decide how long a session lasts and use a phone timer.
- Keep betting money separate from rent, food, school fees and savings.
- Never borrow money or use credit to gamble.
- Stop when you reach the limit, even if you are winning.
Warning signs
- You spend more money or time than you planned.
- You try to win back losses with bigger bets.
- You hide gambling from family or friends.
- You feel anxious or irritated when you cannot play.
- Gambling affects your work, studies or relationships.
If you recognise one or more of these signs, take a break and talk to someone you trust.
Tools on your Greenbet account
| Tool | What it does |
|---|---|
| Deposit limit | Caps how much you can add in a day, week or month |
| Time-out | Pauses your account for a short period |
| Self-exclusion | Closes access for a long period or permanently |
| Account closure | Ends the account at your request |
To activate a limit, self-exclusion or closure, write to [email protected] from your registered email address.
Bonuses and responsible play
Welcome bonuses have wagering requirements and time limits. Do not deposit more than planned only to unlock a bonus, and do not increase stakes to meet wagering before the deadline. You can always select Reject bonuses at registration.
Protect minors
Keep your login details private, untick Remember me on shared devices and use parental control software on phones and computers that children can access.
Get help
If gambling causes problems, contact a local support service or a counsellor. In Kenya you can reach out to mental health and addiction support services, your doctor or a trusted community organisation. Talking early makes recovery easier.
